Webinar The Cost of Bad Supplier Data: Millions Invested, but the Foundation Is Still Broken
Most procurement organizations have completed a supplier data cleanup project. Some have completed several. Yet the same problems keep returning. Join us for a research-backed discussion on why the cost of bad supplier data stays hidden — and what it takes to build a foundation that holds.
Expert Speakers
Chief Strategy Officer @ Supplier.io
Stephany Lapierre is the Chief Strategy Officer at Supplier.io. A lifelong entrepreneur, Stephany spent 10 years building a successful strategic sourcing and procurement consulting firm and it sparked her desire to solve the supplier data problem. Stephany is passionate about establishing the gold standard for supplier data and making it accessible to every large organization. As Founder and CEO of TealBook — acquired by Supplier.io — she built a Supplier Data Platform that automates the collection, verification, and enrichment of supplier data across any data lake or enterprise system.
A highly-coveted supply chain thought leader, Stephany has been recognized as one of the Top 100 Most Influential Women in Supply Chain. Outside of work, you can find Stephany spending time with her husband and three daughters, and keeping active on the ski hill or in a pilates studio.
Principal, Global Practice Leader @ The Hackett Group
Chris Sawchuk is a Principal, Global Procurement Practice Leader and leadership team member with The Hackett Group, an intellectual property-based strategic consultancy to global companies.
Director of Analyst Production and Research Analyst @ The Hackett Group
Abby Ommen is a Director of Analyst Production and Research Analyst with The Hackett Group, an intellectual property-based strategic consultancy to global companies.
Webinar Details
Most procurement organizations have completed a supplier data cleanup project. Some have completed several. Yet the same problems keep returning: duplicate vendor records, spend attributed to the wrong supplier, payments made to entities that have not been properly verified, and corporate hierarchies that no longer reflect who owns whom.
Many organizations don’t budget for bad supplier data, but almost every organization already pays for it.
The cost rarely appears as a single line item. Instead, it’s hidden in manual workarounds, duplicate payments, missed savings, audit findings, fraud exposure, delayed system migrations, unreliable reporting, and technology investments that never deliver their promised value.
Join The Hackett Group and Supplier.io for a research-backed discussion on the business impact of poor supplier data, why traditional one-time cleansing projects fail to produce lasting results, and how leading organizations are creating a trusted supplier data foundation that remains current over time.
- Chief Procurement Officers and procurement VPs evaluating supplier data strategy
- Procurement data and MDM leaders responsible for vendor master quality
- Finance and risk leaders dealing with duplicate payments, fraud exposure, or audit findings
- CDOs and enterprise data leaders overseeing supplier data as part of a broader data management program
- IT and transformation leaders managing ERP migrations, data lake initiatives, or AI readiness
- Grounded in Hackett Group benchmark research on the business impact of poor supplier data quality
- Covers the full cost picture — not just IT or procurement, but finance, risk, compliance, and operations
- Explains why one-time cleanup projects fail and what a sustainable alternative looks like
- Practical guidance on legal entity resolution and corporate hierarchy intelligence for non-MDM audiences
- Live Q&A with speakers following the session
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